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16 FACILITIES GUIDE | JUNE 2020 Visual Problems that may be encountered are: • Poor use of colour contrast which could hinder location and comprehension; • Poor illumination due to low level lighting, glare and reflection; • Poor signage – consider incorporating Braille; • Poor written information. Hearing Problems that may be encountered are: • Hard surfaces which could lead to a confusing and noisy environment; • Insufficient information which results in restricted independence; • Poor staff communication. Learning People with learning disabilities may have a combination of other impairments such as mobility or visual. It is therefore recommended that as well as the above points, you should consider the following: • Avoid too many colour schemes and complicated signs which could cause confusion; • Use signage, layout and lighting of the building to clearly identify routes and public areas; • Trained staff that are easily recognisable. Toilets and changing facilities • Provision of changing facilities should cater for both the individual/independent user and small groups during public sessions. Ideally a separate disabled toilet should be incorporated. • Consider the proximity of the changing areas to the activities within the building. Storage areas for items such as wheelchairs, etc., are a useful addition.

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